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A childhood passion for motorsports sparked a lifelong pursuit of understanding what makes organizations perform at their best. Today, Distinguished Professor Mark Huselid is helping leaders rethink talent, strategy, and the future of work.

For Kimberly Eddleston, family business is more than a field of study, it's part of who she is. Drawing from a lifetime of firsthand experience and decades of influential research, the Schulze Distinguished Professor of Entrepreneurship & Innovation has helped reshape how scholars and business leaders understand family enterprise.

Associate Dean Koen Pauwels' latest research examines why some negative retail incidents fade quickly while others escalate into crises. Analyzing 510 incidents, the study finds that patterns in stakeholder reactions, not the amount of attention an incident receives, are key to predicting financial impact.

Journal of Retailing

For Nada Sanders, the most important breakthroughs have rarely come from perfect data or elegant models. They have come from friction — from the moment when theory fails, when numbers resist, and when human behavior refuses to fit neatly into equations. It is in that tension that she has built her career, not by forcing the world to match the model, but by reshaping the model to reflect the world as it is.

Are apologies always the best policy? New research finds that in food service, they can actually make things worse for businesses and customers.

NGN

For nearly five decades, Ravi Ramamurti has expanded the lens of global business — challenging institutions to recognize the power and potential of emerging markets. As a scholar, teacher, and founder of Northeastern's Center for Emerging Markets, he has turned overlooked economies into central conversations in classrooms and boardrooms alike. By shaping research, influencing policy, and preparing students to lead in a shifting global landscape, Ramamurti exemplifies what it means to be an impact maker.

New research from the University of Utah Fintech Center shows industrial banks outperform traditional banks in safety, returns, and lending to underserved markets, challenging calls for expanded FDIC regulation.

Utah TechBuzz News

Many AI projects fail because leaders treat adoption as a tech purchase instead of a behavioral change problem.

Harvard Business Review

MIT Sloan Management Review