Hometown: New York, New York
Previous University: City College of New York
Undergraduate Degree: Biology
Q: What was your background before pursuing your graduate degree?
A: Before coming to Northeastern, I spent the last few years working in academic research. Most recently, I was working in a conservation biology lab in New York City. Although I enjoyed the research I was doing, I didn’t feel like I wanted to [focus my career in research.]
In 2016, I co-founded a startup called VeriPad with some of my friends from college. Creating the startup triggered my interest in continuing in pharmaceuticals and healthcare. However, it also piqued my interest in business. That’s what inspired me to apply for an MBA program.
Q: How did your experience with the startup you founded inspire you to pursue an MBA at D’Amore-McKim?
A: Unfortunately, there’s a high prevalence of counterfeit and substandard medicines in developing countries. A lot of people don’t have access to high-quality medications or even to a licensed pharmacist.
My co-founders and I are all from immigrant families—I’m a first-generation American, and I come from a Vietnamese immigrant family. We did the majority of our work in Kenya, and [found that] many people there receive medication that is either not the correct dosage or not the concentration they require.
[As a result of what we experienced], we used the startup to help people in developing countries. The app technology identifies medicine components and interprets the results for you, so you don’t need a chemistry background to understand it. We wanted to impact patients who don’t have the luxury of living near a [pharmacy]. That’s what inspired us, and that’s what really drove us.
Northeastern initially caught my eye because many of its programs focus on social impact. That’s really important to me, so I appreciated that Northeastern provided resources for those who are interested in social initiatives.
I was also attracted to [Northeastern’s] big healthcare and pharmaceutical network. Furthermore, Boston itself as a city has a lot of pharmaceutical companies. It’s an epicenter of Biotech. Because of those aspects, I realized that D’Amore-McKim would be a great fit for me.
Q: How did you adjust to the MBA program with little prior business experience?
A: Many of the [graduate] students here are currently changing careers. Northeastern is good at bringing in people with various interesting backgrounds to solve different problems and meet challenges together.
Many other business programs tend to attract people from similar backgrounds. But with [D’Amore-McKim], students don’t just have finance backgrounds—they’re people who’ve worked with nonprofits, with hospitals, or even the U.S. Army. Everyone here is so different. I think that really helped make me feel at home.
Q: How did D’Amore-McKim help you achieve your career goals?
A: While studying at D’Amore-McKim, I was hired for a one-year corporate residency at Biogen. I largely credit that success to Northeastern’s Career Center, since they were so great at getting me through the application process. They worked with each of us individually and matched us according to what our envisioned career paths [looked like].
I knew I wanted to stay in healthcare and pharmaceuticals, and I worked with the Career Center to apply for jobs in that industry. The Career Center gave me advice on what my cover letter and resume should look like. They provided interview sessions and hired a consultant to come in for mock interviews. They guided me throughout the entire process and gave me the individual attention I needed.
Q: How were you able to apply your learnings to your role at Biogen?
A: During my corporate residency, I gained a clearer understanding of how the pharmaceutical [industry] works. I worked with the customer market insights team, and a large portion of my role was in market research. The classes I took [in the Full-Time MBA program] really helped me, as I had familiarity with some of the common and basic frameworks I should follow for market research. I knew how to move beyond raw data to really see trends, and I knew how to give actionable insights and recommendations to a company [to help them] meet their business goals.
[D’Amore-McKim] challenges you to look beyond just numbers– to bridge that gap between the numbers and the action. During my residency, I got used to understanding the context behind data and recognizing how it aligns with business objectives, as opposed to just viewing data in a vacuum.
Q: What is next for you after you graduate?
A: [My corporate residency at Biogen helped me make] great connections. I still talk to my manager and my coworkers. They all have referred me to certain positions within the company, and we talk about what the best fit could be for me [in the industry]. These relationships really matter [to me]. My long-term goal is to be a strategic leader in pharmaceuticals, whether it’s for a certain treatment, brand, or technology. There are many facets to healthcare, and I hope to oversee all of them and create actionable strategies.
Q: What would you tell students who are considering a Full-Time MBA program or a career in pharmaceuticals?
A: Network as much as possible. I know that sounds like such a cliché, but… if you know one person from one company, they probably have worked or know someone in another, and it’s really [important to use your network to help you pursue new opportunities].
In pharmaceuticals, [career growth] is based on trust. Companies try to hire people that are patient-focused. So, if you’re motivated, make sure that people in this industry know that about you.
Lastly, try to use all the resources that the Graduate Career Center and D’Amore-McKim provide. They’re there for a reason- [to help you grow].
“If you’re going into a new industry like I am, don’t be afraid of being uncomfortable because that’s a part of the process.”
“I chose this program for two main reasons—the corporate residency and the university’s excellent veterans’ services. When I began as an undergraduate, I struggled to adjust to civilian life. The strong veteran community was, more than anything else, what got me through.”
“This experience opened my mind to how people learn and operate differently. This is an important skill for someone like me who wants to become a leader in a smaller company.”