Timothy Hoff, Ph.D. is Professor of Management, Healthcare Systems, and Health Policy in the D’Amore-McKim School of Business and School of Public Policy and Urban Affairs, Northeastern University, in Boston, Massachusetts. He also is a Visiting Associate Fellow at Green-Templeton College, University at Oxford, and Associate Scholar, Said Business School, University at Oxford. Dr. Hoff is an award-winning author who has written extensively on the present and future U.S. health care system, health care workforce, physician behavior, health care change and innovation, and the patient experience. His research is cutting-edge and examines emerging trends in the health care marketplace.
His work has been published in the top health care and management journals, and in popular press outlets such as The Washington Post. His 2017 book, Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health, is published by Oxford University Press. His book entitled Practice Under Pressure: Primary Care Physicians and Their Work in the 21st Century, earned an Outstanding Academic Title award from Choice Magazine in 2010. His health care research has won national awards from the American Sociological Association, Academy of Management, and Society for Applied Anthropology. He has been quoted extensively in a variety of media outlets including U.S. News and World Report, Reuters, Medical Economics, and Yahoo Finance.
Before going into academia, Dr. Hoff worked in hospital administration and as a health care consultant. This real-world experience keeps his views and research grounded in the everyday complex world of health care delivery. Dr. Hoff also engages in executive education and management consulting for health care organizations. He gives frequent talks to academics, policy makers, industry executives, and health care professionals.

Selected Publications

  • Hoff, T., Prout, K., Carabetta, S. (Early online, 2019). Teams and Patient Satisfaction: A Review of the Literature. Health Care Management Review. doi: 10.1097/HMR.0000000000000234.
  • Hoff, T., Carabetta, S., Collinson, G. (2019). Job Satisfaction, Burnout and Turnover Among Nurse Practitioners and Physician Assistants: A Review of the Literature. Medical Care Research and Review, 76(1): 3-31.
  • Hoff, T. and Depuccio, M. (2018). Medical Home Implementation Gaps for Seniors: Perceptions and Experiences of Primary Care Medical Practices. Journal of Applied Gerontology. 37(7):  817-39. (Runner-up, 2016 Best Paper Award Health Care Management Division, Academy of Management)
  • Hoff, T., DePuccio, M. (2018). Medical Home Implementation Gaps for Seniors: Perceptions and Experiences of Primary Care Medical Practices. Journal of Applied Gerontology, 37(7), 817-39.
  • Hoff, T. (2017). Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health. Oxford University Press, 230 pages.
  • Hoff, T. (2017). Battle of the Bundle: What I Learned from My Mother’s Partial Hip Replacement. Health Affairs, 36(8): 1511-14
  • Mitra, M., Hoff, T., Brankin, P., Dopson, S. (2017). Making Sense of Effective Partnerships Among Senior Healthcare Leaders. Health Care Management Review. Early online, doi:  10.1097/HMR.0000000000000166
  • Hoff, T. Sutcliffe, K., and G. Young. (2016). The Healthcare Professional Workforce:  New Directions in Theory and Practice.  Oxford University Press.
  • Hoff, T. and Collinson, G. (2016).  How Do We Talk About the Physician-Patient Relationship?  What the Non-Empirical Literature Tells Us.  Medical Care Research and Review.  Early online, first published on May 4, 2016 as doi:10.1177/1077558716646685.
  • Hoff, T. and Scott, S.  (2016). The Strategic Nature of Individual Change Behavior:  How Physicians and Their Staff Implement Medical Home Care.  Health Care Management Review.  Early online, first published on April 2016 as doi: 10.1097/HMR.0000000000000109.
  • Hoff, T. and Depuccio, M. (2016).  Medical Home Implementation Gaps for Seniors:  Perceptions and Experiences of Primary Care Medical Practices.  Journal of Applied Gerontology.  Early online, first published on March 22, 2016 as doi: 10.1177/0733464816637850.
  • Hoff, T. and Scott, S. (2016).  The Gendered Realities and Talent Management Considerations of U.S. Women Physicians.  Health Care Management Review, 41(3): 189-99.

Selected Presentations

  • Hoff, T. (2016).  Medical Home Implementation Gaps for Seniors:  Perceptions and Experiences of Medical Practices.  Paper presented in the Health Care Management Division at the 2016 Academy of Management Meeting in Anaheim, CA (Best Paper Proceedings).  Runner-up for Best Paper Award, Health Care Management Division.
  • Hoff, T., Young, G., Collinson G. (2016).  Provider and Team Adaptations to New Ways of Being Paid in Primary Care:  Identifying Forms of Overt and Covert Adjustment.  Poster presented at the 2016 Academy Health Meeting in Boston, MA.
  • Hoff, T. (Organizer and Presenter), Christianson, M., Rerup, C., Patriotta, G. (2015).  Future directions in sensemaking theorizing and research:  Where the field needs to go.  Panel symposium presented at the 2015 Academy of Management Meeting in Vancouver, BC (co-sponsored by the Organization and Management Theory and Management and Organization Cognition Divisions).
  • Hoff, T. (2015).  Simpler, Familiar, and In It Together:  How Primary Care Workers Pursue Medical Home Change.  Paper presented in the Health Care Management Division at the 2015 Academy of Management Meeting in Vancouver, BC.
  • Hoff, T. (2015).  Medical Home Implementation:  The Role of Routines and Sensemaking in Effective Change Adaptation.  Abstract accepted for poster presentation at the 2015 Academy Health Annual Research Meeting in Chicago, IL.

Education

  • PhD in Public Administration and Policy, University at Albany, SUNY
  • BS in Business Administration, University at Albany, SUNY

Research & Teaching Interests

Professor Hoff’s primary research interests are in the area of health policy and management. Specifically, he studies health care implementation; physician attitudes and behavior; the organizational and cultural aspects of health care quality and patient safety; changing modes of professionalism; and health care innovation. Professor Hoff has taught a variety of health policy and management courses.

Industry & Academic Experience

Professor Hoff served as an Associate Professor of Health Policy and Management at the University at Albany, State University of New York School of Public Health prior to joining the D’Amore-McKim faculty in January 2013. Previous to academia, he worked in hospital administration and health care consulting. Through his research, teaching, service, and consulting, Professor Hoff has worked with a variety of organizations and agencies such as the Agency for Healthcare Research and Quality, Veterans Health Administration, American Cancer Society, and New York State Department of Health.

Services to the Profession

Professor Hoff is on the editorial board of three academic publications: Medical Care Research and Review, Health Care Management Review, and Advances in Health Care Management. He is the former Division Chair of the Health Care Management Division of the Academy of Management, and serves in a variety of advisory capacities to federal health agencies and health care organizations. He is a member of the Academy of Management, Academy Health, and American Sociological Association.

Awards & Recognition

  • Patrick F. and Helen C. Walsh Research Professor, D’Amore-McKim School of Business, 2015-17.
  • Visiting Associate Fellow, Green-Templeton College, Oxford University 
  • Recipient, 2014 Ronald Copeland Best Paper Award, D’Amore-McKim School of Business, Northeastern University (“Medical Home Implementation: A Sensemaking Taxonomy of Hard and Soft Best Practices”).
  • Named in 2012 as one of the “101 Most Influential Professors of Public Health” nationally by MPHProgramsList.com, an online service for public health student education.
  • Outstanding Academic Title Award, Choice Magazine, 2010, for the book, “Practice Under Pressure: Primary Care Physicians and Their Medicine in the Twenty-First Century.”
  • Member, Institute of Medicine Committee, National Academy of Sciences, 2008-09, Title of Study: Review of Priorities in the National Vaccine Plan.