Heather leads a team responsible for promoting the reputation of the school through storytelling, brand management, media relations, websites and other digital assets, social media, and internal communications. She is also a member of the Dean's Cabinet.

She has been a member of several higher education communications teams over the last 20+ years. Before working at Northeastern, Heather was a Web Manager at Stanford University and the Communications Director at Michigan State University's Broad College of Business. She has also worked in the non-profit world and started her career as a reporter.


  • BA Journalism, Michigan State University
  • MA Digital Rhetoric & Professional Writing, Michigan State University

Awards & Recognition

  • 2016 CASE Circle of Excellence Gold Award, Design: Books category, for the “D'Amore-McKim brand book”
  • 2018 CASE D1 Excellence Bronze Award, Online News Sites & Newsletters – Colleges/Universities category, for the “D'Amore-McKim Faculty/Staff Newsletter”