In the management world right now, it is common to think about AI in terms of automation vs. augmentation. Whereas automation implies machines taking over tasks previously performed by humans, augmentation refers to the cooperation between humans and machines in executing tasks. According to the conventional wisdom, augmentation leads to higher performance than automation because…

Christoph Riedl and his co-authors suggest AI is accelerating the emergence of workforce ecosystems in new research posted on Brookings.