Heather manages the strategy, design, and implementation of the team’s digital learning integrations and programs. She has an extensive career piloting and scaling educational ventures for both online and in person delivery. Heather takes a translational science view of corporate learning: connecting university research findings and teaching methods into applied “in the flow of work” learning experiences that are aligned with corporate clients’ business objectives and culture. Her approach is grounded in adult learning principles, cognitive science, and user experience. She is motivated by a desire to ensure employee success and career satisfaction, and inspired by the belief that higher education is the primary driver of economic and social mobility for all.

Heather is former adjunct faculty and interactive educational museum exhibit developer having taught technology in education, graphic design, educational experience design, social media, and high school entrepreneurship courses both online and in person. She has worked with Harvard Humanitarian Initiative, Tufts University, the Washington State History Museum, and the California Academic of Sciences.


  • MA Education, Learning Experience Design & Educational Technology, San Francisco State University
  • BS Communication, Technical Writing, Fitchburg State College

Selected Publication

  • Jiang, A. & McMorrow, H. (chapter) Blockchain for Credentialing and Higher Education, American Library Association Future Series (2019)

Selected Presentations

  • San Jose State University Library 2.018: Blockchain Applied: Impact on the Information Profession Credentialing Using Blockchain for Globally Mobile and Disaster Affected Populations June 2018
  • 3rd Annual Forum on e-Learning Excellence in the Middle East 2010, Planning and Implementing an Internationally-Based Hybrid Degree Program, Dubai, UAE, February 2010
  • Lesley University Professional & Cultural Exchange, Education and Culture of Cuba, Havana, Cuba, 2010
  • 1st Annual New England Regional Sloan-C Conference, Planning and Implementing an Internationally-Based Hybrid Degree Program, Portland, ME, October 2009
  • Manchester Community College Tools of Engagement Conference Changing Gears: Gaming Elements in the Classroom, Manchester, CT, October 2007
  • NERCOMP, Video Games in the Classroom-What Wii Boxing and Zelda have to Teach Us Worcester, MA, May 2007