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New research shows that angry customers stick to their goals, which “can actually lead them to make better decisions, easier decisions, and more satisfying decisions,” says Alexander DePaoli, an associate teaching professor of marketing at Northeastern who co-authored the research.
Nada Sanders discusses her forthcoming book, “The Humachine,” and the impact of artificial intelligence on the workforce for News at Northeastern.
Millions of people are turning to walk-in health clinics, including CVS's MinuteClinic, because they're more convenient than a doctor's visit. But new research from Timothy Hoff, who is a professor of management, healthcare systems, and health policy at Northeastern, shows that we don't really know whether these retail clinics are as effective as a doctor.
A new Northeastern-Gallup poll shows that more than 70 percent of Americans believe automation will downsize workforces and eliminate jobs. Lifelong learning could be the answer. Raj Echambadi and Mark Bernfeld discuss these changes for News at Northeastern.
There can be no perfect model for working motherhood, Jamie Ladge points out in her new book, because each case is unique to the circumstances of the parents and their children.
Northeastern researchers in business, health sciences, engineering, and public policy are working together to curb opioid addiction before it starts.
An illustration of new research by Venkat Kuppuswamy, who is an assistant professor of entrepreneurship and innovation at Northeastern University, highlights Kuppuswamy's key finding: Customers are less willing to pay top dollar for a product made by a black entrepreneur than they are for the same product made by a white entrepreneur.
Dunton Family Dean of the D'Amore-McKim School of Business Raj Echambadi revisited his previously published research in his new study examining why employees quit their jobs to start their own ventures. His findings may surprise you – it's not always about the money!
Professor Nada Sanders studies successful companies to pinpoint traits that have enabled them to thrive. Those most likely to endure, she says, exhibit characteristics of what she calls the ‘humachine'—a fusion of technological innovation and human talent.
3D printers and cloud-based design programs have created the “perfect storm” for companies to expand their ability to innovate according to “The Innovation Navigator,” a new book written by Tucker Marion and Sebastian Fixson.